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Cancel or Freeze your Easy Pay Membership
PAY CLOSE ATTENTION TO THE FOLLOWING ITEMS BEFORE SUBMITTING:
- The Easy Pay Membership is an open-ended membership -- it doesn't end without a
cancellation. Whether your membership is a 12-Auto Debit minimum or a 1-Auto Debit
minimum, debits continue until a cancellation form is received 14 days prior to your debit
date in accordance with the schedule below.
- Remember that your Freeze or Cancel Request takes effect in the future. You have already
paid for your current month and need to use it before the cancel or freeze takes effect.
- You may have unpaid fees on your account for past dues or past freeze fees, submission of a
cancellation doesn't excuse your past responsibility.
- If you cancel before your monthly minimum, you will be charged a $39 early termination fee.
If you are unsure of the number of months you've completed, call us at 408-287-8900 first,
otherwise, you will be charged automatically. Remember that the 12-auto debit minimum
starts when you were first charged automatically, not when you signed up.
- Be aware that if you are submitting this request late, you may see charges for early
termination fees as well as the next months dues.
- Once your membership is cancelled, any promotional or special pricing given on your current
membership may not be available in the future. You will be subject to the pricing and
specials available at the time of renewal.
- If you want to upgrade or downgrade your membership, please do so in the salon.
- Enter everything completely. If you do not, then your request will not be sent. You will see
our logo on the next screen if everything went through. An email will be sent to you
regarding your cancellation. Please look for it in your inbox or spam box.
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Your name:
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Freeze or Cancel Deadlines
Debit Date Freeze or Cancel Deadline
1 17
2 18
3 19
4 20
5 21
6 22
7 23
8 24
9 25
10 26
11 27
12 28
13 29
14 30
15 1
16 2
17 3
18 4
19 5
20 6
21 7
22 8
23 9
24 10
25 11
26 12
27 13
28 14
In general, a 14 Day notice must be
given via our website in order to cancel
or freeze a membership.
The actual number of days may vary
depending on the number of days in the
month. Please see the schedule above
for specific dates.
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Email:
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Format of email: name@domain.com
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Please Choose:
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Please Check the Appropriate Box to
Acknowledge You Have Accepted the Terms:
"I authorize the cancellation of my Easy Pay membership
and will be responsible for 1 final debit if this
cancellation is not received at least 14 days in advance
of my debit day in accordance with the deadlines listed
to the right. Additionally, if I have not completed my
12-Auto Debit minimum, then a $39.00 early termination
fee will be automatically debited upon submission of this
request. If my membership is the 1-Auto Debit minimum,
then there is no early termination fee after the first
debit."
"I authorize the freeze of my account for X number of
months up to 6 months and will be responsible for a $5
freeze fee on my debit day. The freeze period does not
count towards the minimum number of months I've
agreed to. This freeze authorization must be received at
least 14 days in advance of my debit day in accordance
with the deadlines listed to the right. Otherwise, there
will be 1 full billing cycle before the freeze begins."
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Choose the
Number of
Freeze Months:
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Your Address:
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